Customer service, seven days a week
What else can we help you with?
For us, the work doesn't stop after setting up your online ticket shop or installing your access control system. From that moment on it really starts. Because in addition to constantly working on making our platform faster and more stable in the background, we also like to think along with you about new features that will make a difference for you. We are happy to take over all visitor contacts related to ticket purchases and payments and give you insight into your daily business through extensive reports. All to make your job easier.
Modules & Functionalities
With the Ticketcounter platform, your visitor management system grows along with your organization. In addition to online sales, we offer all sorts of supporting functionalities that offer you and your visitors more convenience. What about combination tickets, telephone customer service or hardware such as scanners and cash register systems? Easy to implement, when you need them.
Visitors helpline
Dashboards
Time slots
'My'- environment
Reports
Scanning
Visitor management customised for your leisure facility
We are looking forward to hearing from you. Our team will be happy to present with a suitable solution.
Service as second nature
If you receive thousands of visitors every year, it is inevitable that questions will be asked. Since we want to relieve you of all worries related to ticket sales, access and payments it is only logical that we also answer the questions of your visitors. But of course, we are also ready to answer your questions. Our customer service and partner management department is available seven days a week by phone and via email. And we will make sure that it will be solved as soon as possible.
Clear insight into your daily figures
'To measure is to know’ is one of the most important rules in business today. With good monitoring and reports, it becomes easier to discover trends and predict the behaviour of your visitors. This, in turn, allows you to make better decisions. Ticketcounter processes all your data collected through our platform and makes it transparent, so you know exactly what's happening!
We're here for you
Our platform has been set up in such a way that you can easily use it and manage a lot of things yourself. If you don't know what to do yourself, you can always contact our Partner Management department. Our partner managers will be happy to think along with you to achieve the very best result. If you're missing functionalities or have suggestions to make the Ticketcounter platform even better, they'll make sure our project management department gets to work on them. This is how we build the best solutions together!
Success stories
Flexibility and advice ensure growth and an improved experience
Since 2012, Ticketcounter has been providing online ticket sales for 't Veluws Zandsculturen festijn. By quickly implementing a time slots module, this event was able to continue during Corona time.
Future proof with Ticketcounter
Since spring 2022, De Hoge Veluwe National Park has been using Ticketcounter's total solution. By increasing the online offer, they make a step change in the service.
Enable easy booking of school trips through special event shop
Bird park Avifauna is an important destination for school and Extracurricular care trips. With a separate shop, booking was made a lot easier for this group.
Ticketcounter is a proud partner of:
Contact us!
Curious? Contact us now for a free demo or an appointment with one of our consultants.
Other Modules
Take a look at the other possibilities the Ticketcounter platform has to offer you.